Monday, June 1, 2015

Service Outage June 3 12:01 - 7:00 am

The following CWC eServices will be UNAVAILABLE:
  • 12:01 am - 6:00 am Wednesday June 3, 2015:
    • Off-Campus - Pretty much all e-services will be down, including  
      • myCENTRAL portal 
      • www.cwc.edu public website,
      • MyClasses,  
      • myAdvisor and 
      • email and other Google Apps (GAFEs). 
      • During this upgrade, we will redirect visitors to the public website to a maintenance page, explaining that the website is under maintenance.  RDP access for staff will be available.
    • On-Campus - CWC eServcies as listed above will be unavailable, but general internet access will remain active.  
  • Additionally, from 6:30 - 7:00 am:
    • On-Campus - Pretty much all e-services will be down, including general internet access.
    • Off-Campus - Most e-services will become available (www.cwc.edu website, myCENTRAL,portal  email and other GAFEs, myClasses, etc) except:
      • myAdvisor will remain unavailable
      • RDP access for staff will not be available.
John

Details on this outage if interested:
  • The first outage allows CWC's website and portal vendor to do a significant upgrade of our eServcies WCMS from 7.1 to 7.3.
  • The second outage is because we have had a hardware failure within our core switch which will require CWC IT networking personnel to replace one of the redundant elements of the switch.  We will do so during this maintenance window.  

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