Friday, July 17, 2015

Critical Patch to Adobe Flash

Due to another security vulnerability in Adobe Flash Player this week, CWC IT recommends all computers (including home computers) are updated to run  Adobe Flash Player version 18.0.0.209 (or later) as soon as possible. This vulnerability is actively being exploited and categorized as critical.
CWC IT will take care of all computers managed by CWC IT.


How to get the patch
  • Managed Workstations & other computers managed by IT will be automatically upgraded and patched.
  • Home Computers:  I recommend you update your version of Adobe Flash Player as soon as possible.  
    • Visit adobe.com to update your Flash Player and click on link at bottom right of their home page (See Click Here in the image below).
                      Capture.JPG


    • How long will the upgrade take?
      • The updates should take less than a minute but may take up to five minutes to complete.
      • Computer hardware and network connection speeds will impact the time needed to complete the upgrade.

Saturday, June 6, 2015

CWC and Windows 10

MicroSoft is scheduled to release their latest upgrade to Windows 7.x and 8.x on July 29, 2015.  It will be called Windows 10 and is a free upgrade. MicroSoft is currently updating your computer with a "reservation option" as noted below.


At the college, we will not be going to Windows 10 for some time - we will want to thoroughly test it in many environments and with many applications and also want to wait and let others find all the inevitable bugs.  It is likely that we will migrate to Windows 10 sometime next year - and will announce to everyone our plans well in advance.


At home, you will decide if and when you want to do the upgrade.  It all starts with a current version Windows update that puts this icon on your computer desktop:


Here are good resources regarding Windows 10:

Monday, June 1, 2015

Service Outage June 3 12:01 - 7:00 am

The following CWC eServices will be UNAVAILABLE:
  • 12:01 am - 6:00 am Wednesday June 3, 2015:
    • Off-Campus - Pretty much all e-services will be down, including  
      • myCENTRAL portal 
      • www.cwc.edu public website,
      • MyClasses,  
      • myAdvisor and 
      • email and other Google Apps (GAFEs). 
      • During this upgrade, we will redirect visitors to the public website to a maintenance page, explaining that the website is under maintenance.  RDP access for staff will be available.
    • On-Campus - CWC eServcies as listed above will be unavailable, but general internet access will remain active.  
  • Additionally, from 6:30 - 7:00 am:
    • On-Campus - Pretty much all e-services will be down, including general internet access.
    • Off-Campus - Most e-services will become available (www.cwc.edu website, myCENTRAL,portal  email and other GAFEs, myClasses, etc) except:
      • myAdvisor will remain unavailable
      • RDP access for staff will not be available.
John

Details on this outage if interested:
  • The first outage allows CWC's website and portal vendor to do a significant upgrade of our eServcies WCMS from 7.1 to 7.3.
  • The second outage is because we have had a hardware failure within our core switch which will require CWC IT networking personnel to replace one of the redundant elements of the switch.  We will do so during this maintenance window.  

Tuesday, September 23, 2014

Additional Service Outage this Weekend (9/27 and 9/28)


From Paul Branham - Administrative Computing Services:

This coming Saturday, September 27 6pm through Sunday, September 28, 6am is our regularly scheduled maintenance window. The following services will be unavailable for the times specified:
  • myAdvisor/Colleague/WebUI/CROA - 6pm-9pm, Sept. 27.
  • myCentral/Public Website - 1am-3am, Sept 28.
Additionally, these other services may experience small outages, that generally last less than 15 minutes:
  • AdAstra
  • ImageNow
  • Active Admissions
Let email me if you have any questions or concerns.

Thanks,
Paul Branham
IT Support and Development Technician - Administrative Computing
Central Wyoming College

Sunday, September 21, 2014

Service Outage Thursday night 9/25/2104


Acting-CIO Craig Kucera announces:

An important and significant upgrade to CWC's network storage infrastructure is planned for Thursday, September 25 beginning at 5:00 pm and lasting until 7:00 am the following morning.

The following services will unavailable during the upgrade:
  • Colleague/WebUI/WebAdvisor
  • Blackboard Transact
  • All Staff and Student LOCAL MyDocs folders
  • PRINTSERV1 (for campus printing services)
  • REMOTE3 (remote access)

MyCentral, Moodle and Google services will be not be affected nor will the ATM and purchasing functions for the Bb Pay Rusty Card.

Please contact me (ckucera@cwc.edu) with any questions or concerns.

Thank you,

Friday, September 12, 2014

Monday MORNING (9/16/2014) Emergency Maintenance on myCENTRAL

Early Tuesday MORNING, September 16myCENTRAL will be unavailable for 2 hours starting at 1:00 am MT.  Service should be restored by 3:00 am MT. During this period, users will be unable to access these services:
  • myClasses
  • myCENTRAL
  • The CWC Public Website (www.cwc.edu)
  • Google Apps including, Drive and Gmail. (If you have already configured both for mobile access, that mobile access WILL remain).
We are working closely with our vendor to improve performance issues and hope that this upgrade will resolve the problems we have been experiencing. We apologize for the inconvenience this outage may cause you.

During the outage, an alternative page will be shown to our users that will allow them to access non-affected services such as myAdvisor, and an explanation as to the cause of the outage for visitors to our website.

Wednesday, September 10, 2014





The rumors ARE TRUE!  There is a new network coming to CWC and life will get better.  There is hope again.  
A future where:
  • You can make and keep computer connections
  • You can count on working and playing on your computer - from every dorm room and apartment.  EVEN WEST Apartments!
  • Fast / Reliable / Everywhere



Five things to know about the wireless network at CWC:
  1. We know it is currently inadequate - especially in housing, and most especially in the three apartment buildings (East/West/Annex)
  2. We have a plan to fix it and will invest over $100,000 this year to do so.  We will start in housing and are scheduled to be done there by the end of this Fall term.
  3. We will need your help.  Workers will need to enter your rooms and apartments.  We will always give you prior notice.  As this is a priority, workers will sometimes start really early in the morning - like 7:00 am this Friday (9/12/2014) in the Annex!!  We will spread this pain around.
  4. No wired connections.  To install the new wireless on the ceiling of your apts/rooms we will need to use the wired network connection that exists now.  For some folks, that means once we install the network this Fall, there will no longer be a wired connection into your room.  For others, that will go away over the Winter break.  We know that for most (all?) of you, wireless is what you prefer - as long as it is fast and reliable.  We commit to making it so.  If your computer does not have a wireless connection - see Scott in the housing office,  He will see what he can do to get your computer a wireless connection.  After the new network is in, we will also start enforcing the requirement that no wireless routers be allowed in housing.  These unauthorized wireless routers emit a signal that interferes with the college signal and will cause others near you to lose their connection.  Besides, with this new good connection available, you will not need to install one of your own.
  5. The new network will be state-of-the-art and the latest and fastest wireless technology.  Older computers will still work - new ones will work faster.  If getting a new computer, make sure its wireless connection is “802.11ac compliant”.  It is the “ac” that is the fastest.  802.11n is fast, 802.11a/b/g is slower.  All will still connect to the new wireless network.

Questions?  Come and let’s discuss them.  John Wood, the college’s Chief Information Officer, and Scott McFarland, Residential Life Manager, will host a Q&A Monday, September 15 3:00 pm in Mote Hall Grand Lobby.  Come and find out anything you want to know about this plan and the new wireless network that will be installed.